Terms of service

Last updated: [Insert Date]

Welcome to Havrée. By accessing or using our website (www.havree.com) and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing your order.

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1. General

Havrée is a luxury brand offering handcrafted charms and accessories. All products are sold subject to availability and these Terms & Conditions. We reserve the right to update or change these terms at any time without prior notice.

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2. Product Availability & Descriptions

Our pieces are made in limited quantities. While we aim to ensure all details, descriptions, and prices are accurate, errors may occur. If an error is discovered in your order, we will contact you immediately with the option to reconfirm or cancel.

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3. Orders

Once your order is placed, you will receive a confirmation email. Please ensure all shipping details are correct — Havrée is not responsible for undelivered orders due to incorrect addresses.

We reserve the right to refuse or cancel any order for reasons including but not limited to product or service availability, errors in the description or price of the product, or other reasons at our discretion.

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4. Payments

All payments are processed securely via our payment gateway partners. Prices are listed in your selected currency and inclusive of GST where applicable.

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5. Shipping & Delivery

We offer worldwide shipping. Delivery times may vary based on destination and are estimated at checkout. Once your order is dispatched, you will receive tracking information.

Havrée is not responsible for any customs duties, taxes, or delays once the package is in transit.

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6. Returns & Exchanges

Due to the handcrafted and limited nature of our pieces, we currently do not offer returns for change of mind. However, if your item arrives damaged or defective, please contact us within 7 days of receiving your order at info@havree.com, and we will assist you promptly.

Exchanges may be considered on a case-by-case basis, pending product availability.

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7. Gift Orders & Packaging

Each Havrée piece is packaged with care. For gifting, you may add a custom note at checkout. If you’re purchasing for multiple recipients or events (e.g. bridal parties, corporate gifting), please contact us for tailored packaging options.

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8. Intellectual Property

All content on this site, including designs, logos, photos, and text, is the property of Havrée. Any reproduction or distribution of our materials without permission is strictly prohibited.

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9. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

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10. Contact

For any inquiries, please contact us at:

📧 info@havree.com

📍 Based in Sydney, Australia